At W-Benk, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or use our online consulting services.
By accessing our website or purchasing our services, you agree to the practices described in this Privacy Policy.
1) Information We Collect
We may collect the following types of information:
Personal Information
Information you voluntarily provide, including but not limited to:
- Full name
- Email address
- Billing details (processed securely by third-party payment providers)
- Information submitted through contact forms or consultation requests
Service-Related Information
Information necessary to deliver consulting services, such as:
- Business or professional context shared by the client
- Public links, documents, or materials voluntarily provided
- Communication history related to consulting sessions
Technical & Usage Information
Collected automatically when you use our website:
- IP address
- Browser type and device information
- Pages visited and interaction data
- Date and time of access
This data helps us improve website functionality and user experience.
2) How We Use Your Information
We use collected information for the following purposes:
- To deliver and manage online consulting services
- To communicate with clients regarding services, scheduling, or inquiries
- To process payments and confirm transactions
- To improve service quality and website performance
- To comply with legal and regulatory obligations
We do not sell, rent, or trade personal data to third parties.
3) Legal Basis for Processing (Where Applicable)
Depending on your location, we process personal data based on:
- Your consent
- The necessity to perform a contract (service delivery)
- Compliance with legal obligations
- Legitimate business interests, such as service improvement and security
4) Confidentiality of Consulting Information
All consulting-related information shared with W-Benk is treated as confidential.
We do not disclose client data, strategic materials, or consultation content to third parties, except:
- When legally required
- With explicit client consent
- When necessary to provide services via trusted service providers under confidentiality obligations
5) Cookies & Tracking Technologies
Our website may use cookies or similar technologies to:
- Ensure proper website functionality
- Analyze website usage and performance
- Improve navigation and user experience
You may control or disable cookies through your browser settings. Disabling cookies may affect certain site features.
6) Data Storage & Security
We implement reasonable technical and organizational measures to protect personal data, including:
- Secure hosting environments
- Limited access to personal information
- Use of reputable third-party platforms for payments and communications
Despite our efforts, no method of data transmission or storage is 100% secure. We encourage users to take appropriate precautions when sharing information online.
7) Third-Party Services
W-Benk may use trusted third-party services for:
- Payment processing
- Scheduling and communication tools
- Website hosting and analytics
These providers process data only as necessary to perform their services and are subject to their own privacy policies.
8) Data Retention
We retain personal information only for as long as necessary to:
- Fulfill service obligations
- Maintain business records
- Comply with legal or regulatory requirements
When data is no longer required, it is securely deleted or anonymized.
9) Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of personal data (where legally permissible)
- Withdraw consent for data processing
- Object to certain types of data use
Requests may be submitted via our website contact form.
10) International Data Transfers
As W-Benk operates online, your information may be processed in countries other than your own. We take reasonable steps to ensure appropriate data protection standards are maintained.
11) Children’s Privacy
W-Benk services are intended for adults and professionals. We do not knowingly collect personal data from individuals under the age of 18.
12) Changes to This Policy
W-Benk may update this Privacy Policy to reflect operational, legal, or regulatory changes. The updated version will be posted on our website with the effective date.
13) Contact
If you have questions or concerns regarding this Privacy Policy or how your data is handled, please contact us via the website contact form.